Cancellation & Refund Policy
We understand travel plans can change. Our cancellation policy is transparent and designed to be fair.
Cancellation by the Traveller
- 30+ days: 90% refund (10% handling fee)
- 15–29 days: 70% refund
- 7–14 days: 40% refund
- Less than 7 days: No refund
Important notes
Refunds are processed within 7-14 business days. Flights, visa fees and travel insurance are governed by the respective airline/insurance provider's cancellation policy and may not be refundable. Peak-season bookings (Christmas, New Year, Diwali, school holidays) may have different terms, which will be clearly stated on your booking confirmation.
Cancellation by Kirti Holidays
In the rare event that we have to cancel a trip (for reasons such as natural calamities, political unrest, or insufficient bookings), a full refund will be processed. We may also offer an alternate date or package of equivalent value.
Force Majeure
Cancellations due to unforeseeable circumstances beyond our control (pandemics, natural disasters, government-imposed restrictions) will be handled on a case-by-case basis, and we will endeavor to offer credit notes, rebooking, or maximum possible refunds from our vendors.